- Preamble
1.1. The terms “we” or “us” or “our” or “the Company” refer to Bridgeeleven Limited, a limited liability company incorporated in Cyprus with registration number HE439267, having its registered office at Karaiskaki 38, Kanika Alexander CTR, 1st floor, Office 113B, Limassol 3032, Cyprus.
1.2. This document outlines our terms and conditions which we provide our Services to you as a client (the Terms of Service) and are in addition to the Website disclaimer and any specific terms and conditions in relation to the provision of In-Person Programmes (the Specific Terms and Conditions).
1.3. When you register for our Services, you agree to be bound by these Terms of Service. Please proceed to read the Terms of Service, and in the event you have any queries please ensure that you raise them with the Company.
1.4. In the event there is any conflict between our Website disclaimer, these Terms of Service and, where applicable, the Specific Terms and Conditions, then the conflict will be resolved by applying the following order of priority:
(a) SpecificTermsandConditions;
(b) TermsofService;
(c) Website disclaimer.
2. Definitions
2.1. The following definitions and rules of interpretation apply to these Terms of Service.
Confidential Information
means the information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business, clients, suppliers, finances and other areas of the other party’s business or products, but does not include information in the public domain other than through the default of the party disclosing the information, information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party.
Digital Products
means educational products and templates, training and coaching programmes/materials and as further described on the Website.
Fees
means the fees paid by you to the Company in relation to the Services.
In-Person Programmes
means consulting services and/or events and/or coaching, training and/or courses and/or coaching and/or workshops provided by the Company at a physical location and require physical attendance by the participants.
Live Programmes
means the Online Live Programmes and/or In-Person Programmes.
Online Live Programmes
means live webinars, and/or online events which include individual or group workshops, trainings and coaching and courses which may span from 1 hour to 11 weeks, and as further described on the Website.
Online Pre-Recorded Programmes
means any online material provided by the Company which is pre-recorded, and as further described on the Website.
Programme Materials
means the information provided, in hard copy or electronic form, by the Company in relation to the Services.
Services
means the provision of the In-Person Programmes and/or Online Live Programme and/or Online Pre-Recorded Programme and/or Digital Products and/or Programme Materials.
Website
means the Company’s website which is www.bridgeeleven.co.
2.2. A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
2.3. Clause headings will not affect the interpretation of these Terms of Service.
2.4. Unless he context otherwise requires, words in the singular will include the plural and in the plural will include the singular.
2.5. References to clauses are to the clauses of these Terms of Service.
3. Services
3.1. A description of the Services together with the dates on which the Services will begin is available on our Website. The relevant information for our Services that are not sold online, will be communicated to you in a separate document. We will provide the Services with reasonable care and skill in accordance with the description provided.
3.2. We reserve the right to vary or withdraw any of the Services without notice.
3.3. Where your order consists of more than one Service, each individual Service will be treated by us as a separate offer to purchase. Acceptance of your offer to buy one or more Service will not be acceptance by us of your offer to purchase any other Services which make up your order.
4. Commencement of Engagement
4.1. The Terms of Service are deemed to be effective and binding when we have:
(a) accepted your offer to purchase Services from us by sending you an email confirming the purchase; and
(b) received payment of the relevant Fees from you in accordance with clause 6 below.
5. Attendance and responsibilities of participants
5.1. Our Services are designed to be interactive and engaging for our participants. It is therefore an expectation that you participate in our Live Programmes, including dialogue with the instructor and fellow participants. In the event you are unable to participate in an activity, please inform your instructor as soon as possible.
5.2. For our Online Live Programmes, to maximise your learning experience, please ensure you are joining from a private space, have reliable internet connection and use a suitable device.
5.3. Participants to our Live Programmes are expected to conduct themselves in a professional manner during all sessions. This includes, inter alia:
(a) joining on time to all sessions;
(b) attending all Live Programmes that they have signed up;
(c) having your camera switched on for virtual live sessions;
(d) being interactive in all sessions. This includes being prepared for the session, involving yourselves in discussions and activities, assuming responsibility for your learning and contributing to the learning of others;
(e) engaging in constructive discussions with other participants and the instructors with integrity and honesty;
(f) being respectful of your fellow participants and instructors, including silencing your devices, not texting and avoiding other disruptive behaviours;
(g) embracing diversity and inclusion while respecting your fellow participants and instructors.
6. Fees
6.1. The Fees for the Services that are sold online will be as set out on the Website at the time you placed an order for them. The Fees of the Services that are not sold online will be agreed with you in a separate agreement. Unless otherwise specified at the time you purchase the Services, the Fees are exclusive of VAT.
6.2. Unless specified otherwise in a separate agreement, the Fees for the Services selected by you will be debited from your credit/debit card at the time of purchase and the Fees will be paid in advance and prior to the commencement of our Services.
6.3. Any fees charged by your debit/credit card provider in connection with your purchase of Services are for your own account and the Company will not be responsible for these.
7. Disclaimer
7.1. No part of the provision of the Services will be deemed to be, nor it is intended to be, nor should be taken to be, provision of investment or legal advice.
7.2. Although the Company aims to provide the Services to the highest standard of the industry, neither it, nor its trainers accept any liability for any:
(a) any inaccuracy or misleading information provided in the Programme Materials or Services and any reliance by you on any such information;
(b) any loss or corruption of data;
(c) any loss of profit, revenue or goodwill; or
(d) any direct, indirect or consequential loss arising from any breach of the terms of these Terms of Service.
7.3. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the Services.
7.4. The Company does not and is not responsible for booking any examination with any professional body or examination board. It is your responsibility to ensure that you book prior to the relevant closing date any exam necessary that you wish to take and which may or may not be associated with the subject matter of the Services provided to you by the Company.
7.5. Except to the extent that they are expressly set out in these Terms of Service, no conditions, warranties or other terms will apply to the Services.
8. Delivery of Services
8.1. The Company will make all reasonable efforts to deliver the Services as described in the Website or elsewhere as described by the Company. However, the Company will be entitled to make reasonable variations to the content, syllabus and delivery of the Services.
8.2. The Company may sub-contract or delegate in any manner to any third party or agent to deliver of the Services.
9. Storage of files and retention of data
9.1. Your files will be stored and retained in accordance to our privacy policy published in our Website.
10. Data protection
10.1. We may obtain, use, process and disclose personal data about you to carry out our services and for other related purposes including updating and enhancing our client records, analysis for management purposes and legal compliance, and in any case as further set out and explained in our privacy policy.
10.2. We will comply with all relevant law and in particular, where applicable, with the provisions of the EU General Data Protection Regulation (Regulation 2016/679). Please refer to the provisions of our privacy policy for further information on how we collect personal data, how we use it, what rights and choices you have in relation to your personal data we hold and process and how you may contact us.
11. Intellectual property rights
11.1. Our Company will retain all copyrights in any document or other material prepared by the Company for the purposes of providing our Services to you, unless we have specifically agreed otherwise.
11.2. You are not authorised to:
(a) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Programme Materials, In-Person Programmes, Online Live Programmes, Online Pre-Recorded Programmes and Digital Products without our prior written permission;
(b) record on video or audio tape, relay by videophone or other means the In-Person Programmes, Online Live Programmes and Online Pre-Recorded Programmes;
(c) use the Programme Material in the provision of any other course or training whether given by us or any third party trainer;
(d) remove any copyright or other notice of the Company on the Programme Material; 11.3. Breach of clause 11.2 will allow us to immediately cease the provision of Services to you.
12. Confidentiality
12.1. Each party will keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes for which it has been provided, and will return it on demand and not retain copies of it.
12.2. Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.
12.3. This clause will continue to be in full force and effect notwithstanding termination of these Terms of Service.
13. Cancellation and refund
13.1. In the event you are a business client, this clause does not apply to you. You are deemed to be a business client where you are purchasing our Services wholly or mainly for use in connection with your trade, business, craft or profession, even if you are an individual.
13.2. In the event you are a consumer, as defined in the Consumer Protection Law (L. 112(I)/2021), as amended, you have the right to cancel your purchase within 14 (fourteen) days, starting on the date after the day we have concluded our engagement in accordance to clause 4 (the Cooling off Period).
13.3. The Cooling off Period is extended to the next working day if it ends on a weekend or a public holiday.
13.4. The Cooling off Period does not apply and you lose the right to cancel our Services, where:
(a) you have already started downloading or streaming our online digital content;
(b) our Service has been already performed in full before you have decided to withdraw;
13.5. In the event you are eligible for cancellation, we will reimburse you the Fees (or cancel your payment) within 14 (fourteen) days of being notified that you wish to cancel our Service.
13.6. In the event we have started performing our Services that you have ordered, and before the Cooling off Period has expired you decide to cancel our Services, then you must pay for the Services we have provided up to that point.
14. Cancellation by the Company
14.1. The Company may cancel the Services by giving you a notice in writing for any reason at any time.
14.2. In the event the Company cancels the Services pursuant to clause 14.1 it will refund any fees already paid by you in connection to the Services or subject to availability, provide you with an alternative date to reschedule the requested Services.
14.3. The Company may also cancel the Services at any time, without liability to you if:
(a) you fail to pay any sum owed to the Company in connection with the Services;
(b) you commit a breach of these Terms of Service;
(c) act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of the Company, any teacher or lecturer or instructor who provides the Service or any student who attends our Live Programmes;
(d) are intoxicated through alcohol or illegal drugs while we are delivering our Services;
(e) commit any criminal offence where the victim is our employee or student;
(f) steal or act in a fraudulent or deceitful manner towards the Company, its employees, teachers, lecturers, instructors or any student who may be on our premises or attending our In-Person Programmes;
(g) intentionally or recklessly damage property of the Company, its employees, teachers, lecturers, instructors or of any student who attends the In-Person Programmes;
(h) the Company is unable to provide the Services due to reasons beyond its control; or
(i) in relation to the Live Programmes, there are insufficient participants to ensure a rewarding and beneficial experience for all participants.
14.4. In the event of cancellation of the Services by the Company under clauses 14.3(a) to 14.3(g), the Company will be entitled to terminate the engagement with you with immediate effect and to retain the Fees in full.
14.5. In the event of a cancellation of the of the Services by the Company under clauses 14.3(h) to 14.3(i), you will be entitled to elect either to receive a full refund of the Fees or, subject to availability, reschedule the Services for another date.
14.6. On termination, clauses 7, 11, 12 and 16 of these Terms of Service will continue to be in full force and effect notwithstanding such termination.
15. Force Majeure
15.1. The Company will not be in breach of these Terms of Service or otherwise liable for any failure or delay in the performance of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control. The time for performance of such obligations will be extended accordingly.
16. Assignment
16.1. Any services provided by us under these Terms of Service are personal to you and cannot be transferred or assigned to any other person without our prior written consent.
16.2. We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion and without prior notice to you.
17. Governing Law
17.1. The Terms of Service are governed by and will be construed in accordance with the laws of the Republic of Cyprus and the parties agree to submit to the exclusive jurisdiction of the Cypriot courts.
18. Notices
18.1. Any notice or other communication required to be given to the Company under or in connection with the Terms of Service and/or Services will be in writing, in English and will be delivered to the Company via email, as shown in clause 19.
19. Contact us
19.1. In the event you have any questions about the Terms of Service or Services, please contact us at [email protected].
20. Entire agreement
20.1. Save for the Website disclaimer and the Specific Terms and Conditions (where applicable), these Terms of Service constitute the entire agreement between the parties in relation to the Services. Further, you acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of the Company which is not set out in the Terms of Service.
20.2. These Terms of Service apply to the Services to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
21. Waiver
21.1. Failure or neglect by the Company to enforce any provision of these Terms of Service will not be construed nor will it be deemed to be a waiver of the rights of the Company under these Terms of Service and will not prejudice the rights of the Company to take subsequent action.
22. General terms
22.1. In the event where our Company merges or amalgamates with another company, any engagement and/or agreement we have in place will not terminate and the successor company will continue the engagement and/or agreement.
22.2. In the event of any provision or part-provision of our Terms of Service is held to be illegal, unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will not be affected and will remain valid and enforceable.
23. Changes to the Terms of Service
23.1. We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will make reasonable efforts to provide a reasonable notice prior to any new terms taking effect.
23.2. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. In the event you do not agree to the new terms, in whole or in party, please stop using the Website and our Services.
